Frequently Asked Questions

Making a Reservation

How can I make a reservation?

Making a reservation is easy:

1. Go to our Rates & Reservation page

Check rates and availability. In the availability calendar, click on the desired arrival and departure date. A reservation form will open. Fill out and submit the reservation form. Your reservation will be marked in the calendar as “pending”.

2. Receive email and make payment (deposit or full)

We will contact you by email to request:

— payment of the reservation deposit if you make a reservation 8 or more weeks (60 days) before your stay

payment in full if your make a reservation less than 8 weeks (60 days) before your stay

We will also inform you how to use any of the different payment options (Credit card, PayPal, U.S. check).

3. Receive confirmation email

After you submit the reservation deposit (or full payment if making a reservation less than 6 weeks in advance) you will receive an email confirming your reservation.

4. After the full price is paid receive villa access code and information package

If you have made a reservation deposit, payment in full is due at least 8 weeks prior to your arrival.

Afer we have receiced full payment, we will email you the electronic access code to the villa, information on how to get there and other useful information.

We look forward to welcoming you at Villa Tropicana Orlando!

How many people can stay at once?

Villa Tropicana is perfect for up to six people to stay comfortably.

Is online payment secure?

All online payments are handled by PayPal, whether you pay by credit card or directly through PayPal. PayPal uses SSL (Secure Socket Layer 3.0) to encrypt all your personal information.

Find out more about data protection by visiting the PayPal Security Center, where you can also find useful tips about making payments over the Internet.

What are the maximum number of days you can stay at the villa?

30 days.

What are the minimum number of days you can stay at the villa?

4 days.

What are your terms & conditions?
What is included in the price?

For the duration of your stay, the rental will include:

  • Water and electricity (excluding pool heating which is an optional extra).
  • Cable TV in the lounge and bedrooms.
  • Digital music channels (through digital cable in the lounge).
  • Bed linen and towels (including pool towels).
  • All local and long-distance telephone calls within the United States and Canada.
  • All Florida taxes (sales tax and tourist development tax, currently 12% of gross rent).
  • Free wireless high-speed Internet access (laptop not provided).
  • Departure cleaning
What payment options are available?

Payment can be made using Visa, Master Card or American Express, PayPal or with a U.S. Check.

Preparing For The Trip

Can I bring and use my own electronic appliances?

In Florida, the voltage is 110 V which is much lower than in many countries. Furthermore, sockets are likely to be shaped differently than the sockets found throughout Europe. Therefore, if you want to bring your own appliances (ie. blowdryer, hair straighteners, phone charger, laptop etc.) you should also bring an adaptor, or voltage convertor, which will enable you to safely plug foreign appliances in. Some newer appliances can convert directly between voltages, such as laptops and phone chargers, but the shape of the plug is not adapted to the sockets so you will still need an adapter that will fit into the electrical sockets found in Florida. Regardless, rest assured that Villa Tropicana will have most of the appliances you’ll need for a comfortable stay since it is our aim to make you feel as though you’re at a home away from home!

What should I expect in terms of healthcare and security in Central Florida?

Healthcare is excellent in the US, although it is expensive, even for Americans. This is why it is strongly advisable to subscribe to a health insurance for the trip. You can also bring with you a first aid kit or buy readily available medication at any drugstore, such as Duane Reade, Walgreens, CVS or Rite Aid, sone of wich are open 24 hours a day, 7 days a week.

Villa Tropicana is located in a gated community, so as to ensure the best security for our guests. The region of Orlando is safe, however like in any other metropolitan area, tourists need to be careful not to leave anything valuable in their car, especially rental cars.

What type of pre arrival instructions should I expect?

Afer we have received full payment, we will email you the electronic access code to the villa, information on how to get there and other useful information.

When is the best time to visit Orlando?

Central Florida is a year-round destination, due to its mild climate and the ongoing operation of the theme parks, golf courses and other attractions.

In December, January and February temperatures are usually pleasant and sunny. The temperatures are in the higher 60s and lower 70s.  However, there can be occasional cold spells and the nights are cool. Make sure to bring a light jacket and sweater.

The summer months (May through September) are hot and hot and humid. Air conditioning is a must for most people.

Spring (March, April) and Fall (October, November) tend to be warm and sunny.

Average Temperatures

Jan Feb Mar Apr May June
High F/C 71/22 73/23 78/26 83/28 88/31 91/33
Low F/C 49/9 50/10 55/13 60/16 66/19 72/22
July Aug Sept Oct Nov Dec
High F/C 92/33 92/33 90/32 85/29 79/26 73/23
Low F/C 73/23 73/23 73/23 66/19 58/14 51/11

Staying at Villa Tropicana Orlando

Are household accessories aside from towels and linens included?

As mentioned, our aim is to make your vacation as convenient and memorable as possible, therefore Villa Tropicana provides practically everything one would find in a common household, from a fully equipped kitchen to a washer and dryer. This our way of ensuring you have everything you need for a worry-free vacation!

Are pets permitted?

We regret that pets are not permitted, with the exception of assistance dogs (prior approval necessary).

Are there any “favorite attraction” deals included?

Due the vast number of packages and other deals which are readily available at the nearby attractions, not to mention the fact that every vacationer has different interests, Villa Tropicana does not provide any specific deals.

How can friends and family reach me at the villa?

The phone number at the villa is (863) 353-6232. From overseas call 001 863 353-6232.

Is smoking permitted at the villa?

Smoking is only permitted outside the villa (in the pool area or in front of the villa).

Is there a grocery store nearby?

Yes. In fact, Villa Tropicana is within walking distance to a Super Wal-Mart (open 24/7), a Win-Dixie Supermarket and a Dollar Store. Two pharmacies, Walgreens and CVS, as well as an excellent Publix supermarket are also close by.

What else can children and adults do near to the house?

In addition to the games room, the pool area and all the other wonderful attractions, Villa Tropicana also provides board games and happens to be within walking distance to other facilities offered at Southern Dunes other than golf, including: a restaurant, bar and shops; a communal swimming pool; a fitness center; 2 tennis courts, a basketball court and a volleyball court; a children’s playground; as well as extensive trails for daily walkers or joggers.

What if there is a problem during my vacation?

You can contact our rental manager; he will be able to assist you concerning the vacation home should you require any further information or help. Please note that in case of an emergency you should call 911.

Where will I pick up the keys for the villa?

The villa has a secure electronic keypad system. No keys are required. We will email you your personal entry code after we have received full payment.

Copyright 2014 by Villa Tropicana Orlando